Work experience 

Sales Associate                                      

The Home Depot

September 2022–Present  

Burlington, Washington

• Assisted customers in selecting products and provided excellent customer service

• Developed marketing strategies to attract customers and increase revenue

• Handled orders, payments, and customer inquiries professionally

• Coordinated warranty claims with insurance companies through phone and email communication

• Processed and documented warranty and insurance claim information accurately

• Assisted clients with claim status updates and required paperwork 

 

Skills

 

• Time Management Skills
•  Attention to Detail
• Problem Solving Skills

•  Critical Thinking 
• Analytical Thinking
• Customer service

Certifications

• CPR Certified 

• Food Handling Certificate

• FEMA, Introduction to Incident Command System (ICS-100), 2026

 

Relevant Courses

POLSCI 220, Introduction to Labor Union

• Analyzed history of labor union and conducted research labor laws.
• Curated research papers and projects to identify gaps in labors laws and organizations 
• Utilized APA citation to complete assignments

 

ENGL 302, Literary Theories and Criticism

• Identified the stigma of immigration and social issues such as racism 
• Evaluated literary theories to identify social dimensions
• analyzed the history of the English language and its influence as a literary topic

CMST 105, Multicultural Studies

• Utilized intersectional thinking that translated into public policy 
• Assessed how how factors like race and nationality shape social hierarchies
• Evaluated social institutions utilizing methodologies from history and sociology

Languages